I can't download my transcript

There are instances when the browser may have blocked your export and prevented the download. This is how you can address such a problem: 

Chrome 

1. Open Izitext. 
2. Open the file that you want to export. 
3. Export the transcript. 
4. Check the address bar and select the “Pop-up blocked Icon.” 
5. Choose “Always allow pop-ups and redirect from Izitext.io” and then “Done.” 

More details here. 

Mozilla Firefox

1. Open Izitext. 
2. Open the file that you want to export. 
3. Export the transcript. 
4. Click on “Preferences” on the address bar.
5. Include Izitext.io in the exceptions. 

Safari

1. Open Izitext. 
2. Open the file that you want to export. 
3. Export the transcript. 
4. Check the address bar and select the “Pop-up blocked Icon.” 
5. Enable pop-ups from Izitext.